At Forte Freehold Management, we know that business does not exist in isolation, that it is part of a much broader social and economic community. As a successful company with highly capable staff who provide a quality service to a diverse roster of clients, we recognise that implicit to our success is a commitment to attend to the needs of others and to give something back to that community.
This policy is intended to reflect our approach to corporate social responsibility and how we endeavour to energise our employees in order to make a difference.
Employee involvement and development:
In what can be a challenging working environment, we recognise that our employees' health and welfare is critical to our organisation's success and that the company's performance and development is inextricably linked to that of its employees.
Every member of our team has their own personal development plan which provides a roadmap to help them fulfil their potential. The benefits of our approach to employee wellbeing are reflected in our excellent recruitment and retention rates.
Our employees undergo a comprehensive training programme, and they help to guide our company's culture. They are encouraged to take the lead on projects, helping them develop their leadership skills, and we have employee initiatives in place to reward excellent performance.
Forte's approach to corporate social responsibility is also reflected in our policies on equal opportunities and training.
The wider impact of Forte:
We acknowledge that the service we provide is effectively an enforcement and credit control based service.
Where possible, we ensure that our staff appreciate that leaseholders in breach of their lease covenants can, at times, themselves be under financial or other pressures.
As a responsible organisation, our staff are trained to deal with defaulting leaseholders in a sympathetic manner within the constraints and terms of engagement with a given client.
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